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How do I reset my account Password?


To reset your account password click on "Having Trouble With Your Account" on the log in page,  where you have the login credentials, that is, where you have user id / email / phone number and then, password and finally, login

Select "Reset My Password"


Fill and submit the entries required, a confirmation code will be sent to your phone or email depending on which one you prefer, with this code you can confirm account ownership.


Check and enter the code in the required section, once code is confirmed to tally with our investigations, provisions will be sent to you where you can generate a new password and also confirm the password, then your new password will be activated and your account active again.

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Article ID: 40
Category: General
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